a.nesbitt@augmena.com.au Augmena Pty Limited (ACN 615 529 443) (Augmena) is committed to respecting and protecting the privacy of your personal information in compliance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) (Privacy Act). 

This Privacy Policy confirms how Augmena collects, stores, uses and discloses personal information with respect to: 

• website visitors, social media, email or any other online channel, and 
• contact persons (including clients or prospective clients and goods and services providers). 

You consent to our storage, maintenance, use and disclosure of personal information in accordance with this Privacy Policy when you provide your personal information to Augmena. 

What is personal information? 

This is information that is either factual or an opinion in which a person can be identified or reasonably identified as a result of that information. This information does not need to be true or recorded in material form. 

What type of information is classified as personal information? 

Set out below is personal information which we may collect from you: 

• name, age and date of birth, 
• mailing or street address, 
• email address, social media information, 
• telephone number and other contact details, 
• credit card information, 
• information about your legal requirements, business or personal circumstances, 
•  information in connection with client surveys, questionnaires and promotions, 
•  your device identity and type, IP address, geo-location information, page view statistics, advertising data and standard web log information, and 
•  any other information you provide to us through this website, social media, email or any other online channel. 

How do we collect your personal information? 

We may collect personal information directly from you or from third parties including when you: 

• contact us through on this website, 
• communicate with us through social media, email, telephone, SMS, social applications (such as LinkedIn, Facebook, Twitter or Instagram) or any other online channel, 
• interact with our website, social applications, services, content and advertising, and 
• invest in our business or enquire as to a potential purchase in our business. 

We may also collect personal information from you through the use of web analytics tools (including Google Analytics), ‘cookies’ or other similar tracking technologies that allow us to track and analyse your website usage. 

How will we use your personal information? 

Your personal information will be collected and used for the purposes set out below: 

• to respond to your requests for consultations, quotes or legal advice, 
• in connection with our service offering to you and this may include disclosing information about you to our contractors, employees, consultants, agents or other third parties 
• for record keeping and administrative purposes, 
• • to improve and optimise our service offering and customer experience, 
• to comply with legal obligations, resolve disputes or enforce our agreements with third parties, 
• where applicable, to send marketing and promotional messages and other information that may be of interest to you and for the purpose of direct marketing (in accordance with the Spam Act) including use of email, SMS, social media or mail. You can opt out of receiving marketing materials from us by using the opt-out facility provided (e.g. an unsubscribe link), 
• to send you administrative messages, reminders, notices, updates, security alerts, and other information you requested, or 
• to consider an application of employment from you. 

Augmena may disclose your personal information to cloud-providers, contractors and other third parties located outside Australia. If we do so, we will take reasonable steps to ensure that any overseas recipient deals with such personal information in a manner consistent with the Australian Privacy Principles. 

What security measures are in place to protect your personal information? 

Augmena takes all reasonable steps to secure and protect your personal information from misuse or unauthorised access. This includes password protections on our information technology systems and using administrative and technical measure to protect these systems. However, we cannot guarantee the security of your personal information. 

Who is responsible for links to other websites? 

Links to other websites may be provided for convenience and Augmena is not responsible for the currency and maintenance of those links including the privacy practices. Please refer to the privacy policies to those websites before using them. 

How do you request access to or correct your personal information? 

Please contact Augmena by using the contact details set out below including your name and contact details. Augmena will deal with all requests for personal information or corrections by taking all reasonable steps within a reasonable timeframe. Prior to arranging access or corrections to personal information requested by you, Augmena may need to verify your identity. 

How do you make a compliant about how your personal information has been handled? 

Please contact Augmena by using the contact details set out below including your name and contact details. Your compliant will be promptly investigated and response to you within a reasonable time and in accordance with our legal obligations. 

How do you contact Augmena? 

For further information about our Privacy Policy or practices please contact Augmena using the following details: 

Email: A Nesbitt